ed@presidiocomputers.com            Presidio Computers, LLC               520 731 6446

                                                            Ed Sloup, President                 

                                                            10080 E. Domenic Lane

                                                            Tucson, AZ  85730                    Nov 2007

 

The following material is provided for informational purposes only.  Neither warranties nor guarantees are stated or implied.  Before installing any software, be sure to backup all of your important data.  You have been warned! 

 

Introduction

The purpose of this document is to provide you, my customer, with a brief outline of the data backup process. 

 

Your data may be lost due to drive failure; natural disasters; warfare or terrorist attacks; computer theft or vandalism; computer viruses; user error ["OOPS!  I didn't mean to delete that file!" ]; or bad luck.  This list is not all-inclusive.  Remember, Murphy was an optimist. 

 

The vast majority [ fewer than 30%, in a recent survey ] of computer users do NOT backup the data on their computer. 

 

Why should you backup your data?  “An ounce of prevention is worth a pound of cure.” is an adage that applies here.  You can easily spend hundreds of dollars in an attempt to recover your lost data; financial records, homework, vacation photos, music collection, and so forth. 

 

The method you choose may be influenced by time, effort, cost, technical expertise, and other factors. 

 

Terminology

Backup – this refers to the use of a specific type of program that will create a copy of your files

[ data on your computer ] in a type of file that can be recognized only by that backup program. 

 

Clone – an exact duplicate.  Cloning is done from one drive to another drive.   

 

Copy - a duplication.  You can copy files manually, or use a program that will copy one or more files to a CD, DVD, or other removable disk type. 

 

HDD – hard disk drive

 

DVD – Digital Versatile Disk [ or Digital Video Disk ].  DVDs & DVD drives come in many formats.  Be sure to purchase DVDs that will work in your DVD recorder [ burner ]. 

 

Flash Drive – a small, thumb sized device which connects to a USB [ Universal Serial Bus ] port.  Using a flash drive is relatively easy. 

 

SATA RAID – Serial ATA [ SATA ] Redundant Array of Independent Disks [ RAID ] is a term to describe a collection of HDDs connected in a specific way.  This requires intermediate to advanced computer skills or a lot of courage and some luck. 

 

Considerations applicable to all situations

1. Hard drive failure is an inevitability.  If your HDD fails, you will need to know how to remove the old

   drive & install the new drive. 

2. 2 backup copies are better than 1 copy. 

 

An Overview Data Backup Options

If you want to backup all of the information on your computer: 

 

1. You can manually copy the files important to you, to a removable disk [ floppy disk, Jazz / Zip disk, CD, DVD ] or flash drive. 

 

2.  You can create a clone of your hard disk drive to another HDD attached to your computer, or an HDD that is in your computer’s case.  The HDD that your computer uses will be the "source".  The HDD to which you clone your data is the "destination".  The destination drive will be referred to as HDD 2.

 

3. You can backup some or all of your files to CDs or DVDs.  CDs hold 0.7 GB.  Single Layer DVDs hold 4.2 GB.  Dual layer DVDs hold 8.4 GB.  The number of disks you will need depends upon the amount of data on your computer. 

 

4. You can create a “drive image”, to a set of CDs or DVDs. 

 

5. You can backup all of your data to 1 or more tapes.  These tapes are about the size of a cassette tap, and will hold 20 GB to 40 GB.  If your HDD is less than 40 GB in size, you can backup all of the data on your computer, in one fell swoop.  A backup project creates one large file.  If you need to recover a specific file, you need to use the backup software to restore the file.

 

6. You can backup your data to an external drive. 

 

7. You can have your computer copy the information on your computer to two separate HDDs using RAID. 

 

8. Any backup, copying, cloning will transfer viruses or other malicious software, and Windows errors to the backup disk or device. 

 

Detailed Description of 6 Backup Methods

 

1. Manual backup.  

Save all of your installation disks or flash drives; Windows, programs installed, upgrade/update disks.  Keep track of all upgrades/updates performed [to programs and device drivers].  Save all upgrades to a CD or a DVD.  Copy all of your data to CD, DVD, Jazz/Zip disk, floppy disk, auxiliary hard disk drive, etc.  Copy all of your important files [ doctoral thesis, genealogy project; photos; email messages & address book; favorites / bookmarks, to list but a few ]  to disk [ floppy, zip, CD / DVD ]. 

 

When your hard drive fails, re-install Windows, re-install all of your programs, upgrades & updates; then copy all of your data to your hard drive. This option requires a well-organized individual.  It is very time consuming, but costs you little out of pocket. 

 

Equipment required:      Disks containing copies of files you have created, disks containing Windows & installation disks of every program

                                    installed on your computer. 

 

            Advantages:                 Low cost upfront.  Easy for the PC novice to copy files to disk. 

 

            Disadvantages:             Time consuming; requires extensive, accurate documentation,

which may require computer expertise beyond the beginner level. 

 

            Considerations:  There is a lot of user intervention involved, both when backing up your data, and restoring your data.  You have to select the files you want copied.  If you need a copy of your autobiography, all you have to do is copy it from the removable disk to your computer’s HDD.  If you lose a large amount of data, you have to re-install Windows, all of the programs on your computer, then put the files back.   

 

2. Hard drive cloning. 

A clone is an exact duplicate.  Unlike the process used to photocopy a document [ When we use a photocopier to copy a document, usually, there are minor but visible differences between the original and the copy.  ]  Not so with hard drive cloning.  Bit for bit, sector for sector, when you clone your hard drive, you are making an exact copy. 

 

The cost, upfront, includes the price of the cloning program and the drive to which your original hard drive will be cloned.  Products available include Acronis True Image 10 or 11.,

[   http://www.acronis.com/homecomputing/products/trueimage/ ]Symantec's "Norton Ghost" and

[ http://www.symantec.com/sabu/ghost/ghost_personal/ ].   This may be the most expensive option, up front, but it is relatively easy and it is the least time-consuming recovery option.  Cloning software costs $50.00.

 

The destination drive, HDD 2, can reside inside or outside your computer. 

  

If you select the external option, you will need a case, a cable & a hard drive.  It will connect to 1 of your computer's USB ports.  An 80GB hard drive costs $60.00.  An external drive case costs $45.00. 

 

Or you could put the hard disk drive into a removable case, in a vacant CD / DVD bay.  The rack and case assembly costs less than $50.00.

 

Equipment required:      Cloning software, hard drive to which you clone your data; USB or 1394 [ Firewire ] port, or internal rack module. 

 

Advantages:                 Quick restoration.  Cloning process does not require your constant attention.  Allows for off-site storage, which reduces risk from fire, theft & other non-computer threats. 

 

Disadvantages:             Relatively high cost, upfront, of the options discussed in this report. 

                                    Commercial external HDDs, with case, are larger than 120 GB.

                                    Unfortunately, HDDs > 80 GB [ desktop; 40 GB laptop ] are more

                                    likely to fail than smaller HDDs.

 

Considerations a. If you lose data, you put the HDD 2 into your computer and you are up & running in a few minutes.  You have lost only the information created [ by you or the computer ] since the last time you cloned your HDD.  Clone frequently!   

 

3. Use backup software and an optical disk.

Backup your data using products such as Migo's PC Backup Pro      

[ www.migosoftware.com/store/pc-backup8.html?SourceID=PCBACKUP_storehomepage_ShowCase3] or EMC's Retrospect for Windows XP Professional Edition

 [  http://www.emcinsignia.com/products/homeandoffice/retroforwindows/ ]

to an optical disk.  This option requires a CD or DVD burner / creator.  After installing the backup software, perform a backup.  If your hard drive fails, install a new hard drive, install Windows and the backup program.  Then, run the backup program's restore feature.

 

PC Backup Pro costs $60.00.  Retrospect for Windows XP Pro costs $130.00, which provides licensing for 2 computers.  You may already have a CD burner or DVD burner.  CD - R disks are relatively inexpensive and relatively durable.  DVD burners can frequently be purchased for as little as $30. 

 

One advantage of using backup software is that the process can be scheduled to occur while you are not in attendance. 

 

Equipment required:      Backup software, CD or DVD creator / burner.

 

            Advantages:                 CDs & CD burners are inexpensive.  DVD burners are coming

                                                down in price. 

 

Disadvantages:             CDs and single layer DVDs cost approximately the same amount.  For a 40 GB hard drive, it will take approximately 60 CDs or 8 single layer DVDs to create one backup job.  The restoration process takes some time and requires your physical attention to the task. 

                                    Dual layer DVD drives cost $75.00.  

                                    HD and Blu - Ray DVDs which hold 50 GB are available.  At the moment, the drives cost > $500.00 and disks cost a lot more than DVDs. 

                                               

4. Create an “image” of your hard drive. 

The costs, equipment & procedures are similar to using the backup software, as described in “C” above.  In addition to “Drive Image” and “Ghost”, above, Acronis makes a highly rated drive image program.  

[ http://www.acronis.com/homecomputing/products/trueimage/ ] Acronis True Image 10.0 costs $50.00. 

 

This option has a high up front cost, but it is relatively easy, and the recovery operation is less time consuming than the backup option. 

 

You could attach the additional drive to your computer via a cable, see discussion of option “f”. 

 

You would need an external hard drive.  It could be connected to 1 of your USB ports.  Costs: 80 GB destination drive - $75.00; external drive case - $75.00; software - $60.00. 

 

Or you could put the hard disk drive into a removable case, in a vacant CD / DVD bay.  The rack and case assembly costs $50.

 

            Equipment required:      Imaging software, CD or DVD creator / burner.

 

            Advantages:                 CDs are inexpensive.  Restoring from an image is relatively

                                                easy.  CD-RW and DVD +/- RW disks can be re-used. 

 

Disadvantages:             DVDs are more expensive than CDs.  Each time you create a drive image, it will take approximately 60 CDs or 8 single layer DVDs a 40 GB hard drive,.  CD - R and DVD +/- R disks are not re-usable. 

Re-formatting CD-RW and DVD +/- RW disks can be time consuming. 

 

 

5. Backup to a tape drive

This is the "classic" data backup format.  This system is appropriate for the small business, but may not be cost effective for the home and home office user.  As hard disk drives become larger and larger [ It is common for new home computers to have hard disk drives of 160 GB and larger.]  backing up to a tape drive is no longer an inexpensive, one-step process. 

 

Larger capacity tape drives, 160 GB, with software can approach $1000.00.  The tape drive often comes with a backup program, or you can use the program built into Windows. 

http://www.exabyte.com/products/products/get_products.cfm?prod_id=400&product=VXA%2D2%20Packet%20Tape%20Drive 

 

Home and home office users may be interested in 40 GB tape drives.  The drive [ internal or external ], and backup software cost $400.  http://www.certance.com/products/travan/ 

 

The tape drive usually comes with backup software.  Windows 2000 & Windows XP Pro have

a backup program that will work with tape drives.  Backup MyPC and similar backup software will work with many tape drives. 

 

Equipment required:      Backup software, tape drive and tapes.

 

Advantages:                 Second fastest recovery.  The backup process can be automated, thus allowing you to perform some non-computer activity while you backup your computer

 

            Disadvantages:             Highest cost of the options mentioned in this paper. 

 

            Considerations:  If you lose data, you can restore the data from the tape, using the data backup / restoration program.  The backup process can be accomplished with little user intervention.  Restoring a single file takes little time.  Restoring all of the files on the hard drive takes a lot longer.   

 

6. Backup to an external hard drive. 

This is often sold as a package solution.  The package usually consists of hardware and software. 

 

The hardware is a standard hard disk drive, in a fancy case.  Inside the case, one will generally find a hard drive & a cooling fan. 

 

The case will connect to your computer via a cable, to a port on the outside [ generally the back, but possibly the front or side ] of your computer. 

 

The case will most likely connect to your computer by USB [ Universal Serial Bus ] or

1394 [ aka Firewire ] .  USB comes in 2 flavors; 1.1 [ there is no 1.0 ] and 2.0.  USB 2.0 is 40 times faster than USB 1.1 Firewire 400 is almost as fast as USB 2.0.  Firewire 800 was introduced during 2005, but I haven't seen Firewire 800 products recently. 

 

It is highly likely that your computer, if it was built since July 2004, it has USB 2.0 capabilities.  1394 connections are less common, but may be present.  Check your computer’s documentation or contact your computer manufacturer. 

 

If your computer lacks a USB 2.0 or 1394 connection, your computer can be modified, for $100. 

 

The software portion of this option is a backup program designed to work exclusively with the hard drive portion of this option.  The software is often a scaled down version of full feature backup software, such as the products mentioned in option “3”. 

 

            Equipment required:      External hard drive package

 

            Advantages:                 Second fastest recovery.  Easy to setup and use. 

 

Disadvantages:             Upfront costs are relatively high compared to the other options mentioned in this paper.  If your computer is stolen, the thief might also take your external drive.  If the computer is physically damaged [ by fire or water, for example ] your back up drive will probably also be damaged. 

 

7. Using a flash drive. 

Flash drives are convenient devices that permit the rapid transfer of data; faster than burning a CD or DVD.  Flash drives hold 0.5 GB to 16 GB of data.  You don't need any special software to transfer your files to a flash drive.  You can treat the flash drive like a floppy disk and transfer files a few at a time, or in a large group.  Prices range from $10.00 for a 1 GB flash drive to $170.00 for a 16 GB flash drive. 

 

            Equipment required:      Flash drive & USB port on your computer.

 

            Advantages:                 Almost as easy as using a floppy disk.  A flash drive can be written to                                                    thousands of times. 

 

Disadvantages:             They are relatively fragile and can be lost easily.  .  Avoid dropping them.  If you lose the cap, or use a drive without a cap, pocket fuzz can fill the connection end of the flash drive.  If lost or stolen, your data becomes the property of the thief.  Some flash drives offer built in encryption. 

 

                                   

8. Using RAID.

This is the most technical type of data backup.  This technique requires the skills [ and courage ] to open

your computer' case, add some hardware and make changes to your computer's most fundamental hardware settings, the BIOS [ Basic Input Output System ]. 

 

If your computer is RAID capable, you need to add a 2nd HDD and configure your computer to use RAID 1.  After doing so, you transfer all of the data on your original HDD to the new HDD.  From that point on, when a change [ adding or removing data ] is made to your original HDD, the same change will be made to your new HDD. 

 

            Equipment required:      RAID capable motherboard or RAID controller card

                                                2nd Hard Disk Drive

 

            Advantages:                 After setup, the system is on auto pilot. 

 

Disadvantages:             A high level of technical expertise and courage are required.  Upfront costs are relatively high compared to the other options mentioned in this paper.  If your computer is stolen or physically damaged [ by fire or water, for example ] your back up drive will probably also be damaged. 

 

 

A summary of 10 external drives can be found at:   http://www.pcworld.com/reviews/article/0,aid,117817,00.asp 

 

SUMMARY

Unless you choose option “1”, you cannot use your computer during the backup / imaging process. 

 

Options 1 and 2 allow you to transfer data to a different computer.  Transferring data to a different computer is either very difficult or impossible with any of the other options described. 

 

Options arranged from least to most labor intensive:  7, 5, 2, 3, 8, 6, 4, 1. 

 

Options arranged from least costly to most expensive equipment:  1, 7, 3, 4, 2, 6, 5, 8.

 

Options arranged from shortest recovery time to longest recovery time:  2, 8, 6, 4, 3, 5, 7, 1.

 

I use options 1 & 2 on my computers.  At least weekly, I clone my HDD.  During the week, I copy indispensable files to flash drive, CDs or DVDs. 

 

No matter which option you select, keep the following in mind:

 

A. There are 2 kinds of computer users; those who have experienced a hard drive failure and those who will experience a hard drive failure.  One failure does not protect you from future failures. 

 

B.  If your PC is damaged by fire, flood or other natural disaster, you don't want the same forces to damage your backup.  Store your backup media away [possibly off site, such as in a safety deposit box] from the computer. 

 

The products mentioned in this document are for example purposes only.  No specific recommendations are made.  The backup solution for your situation may have requirements not discussed in this document.  Thus, the products mentioned might not fulfill your backup requirements. 

 

All costs mentioned above are approximations. 

 

Disclaimer:  The above material is provided for informational purposes only.  Use the items described in the text at your own risk. 

 

Sincerely,

Ed Sloup

Presidio Computers, LLC

[520] 731 6446 

http://www.presidiocomputers.com/ 

 

 

Disclaimer:  The text contained in this message is provided for informational purposes only. No guarantees nor warranties are expressly given nor implied. 

 

Be sure to back the data on your hard drive regularly.